Direct Sales Executive - Pharma

Key Responsibilities

• Direct Customer Engagement: Greet walk-in store customers, understand their health or wellness needs, and recommend appropriate over-the-counter (OTC) medicines, supplements, or personal care items.
• Sales & Conversion: Drive daily secondary sales, meet or exceed monthly store/counter revenue quotas, and promote new product launches or promotional bundles.
• Merchandising & Display: Ensure products are well-stocked, clean, facing forward, and aligned with brand visual merchandising guidelines on shelves and promotional end-caps.
• Stock & Inventory Tracking: Monitor inventory levels at the counter, prevent stockouts of fast-moving lines, and coordinate with store managers or stockists for timely replenishment.
• Customer Education: Explain product usage, dosages, side effects, and benefits clearly and ethically while directing customers to consult a pharmacist or doctor for prescription-only drugs.
• Reporting: Maintain daily sales logs, POB (Book and Supply Orders) records, and share footfall or customer feedback reports with regional sales supervisors.