Digital Workplace Specialist (Microsoft 365, Power Platform & AI)

About the Role

Polymateria is looking for a motivated and technically confident Digital Workplace Specialist to help us maximise the value of Microsoft 365, Power Platform, Claude and other internal digital systems.

The role will help implement and embed agreed improvements following internal systems and ways-of-working review activity.

The immediate focus will be on Microsoft 365, the Power Platform, the company intranet, document management, AI tools, automation and practical digital workflow improvement. Over time, the role may also support other business systems such as CRM, project management tools, dashboards or workflow systems.

This is an IT-focused digital workplace role, but not a first-line IT support role. Day-to-day IT support will continue to be provided through Polymaterias external IT support provider.

The role will involve helping Polymateria maximise Microsoft 365 as a practical business platform, using Microsoft 365 and Power Platform to improve workflows, automate processes and support better collaboration, advising on the right approach and where AI could help.

A significant part of the role focuses on implementing, governing and embedding Claude and other AI tools across the business, including support for colleagues already using AI in advanced ways.

Key Responsibilities

You will:

• Help Polymateria maximise the value of Microsoft 365, Power Platform, AI and other digital tools to improve productivity, collaboration and information flow.
• Design, configure and support Microsoft 365-based solutions for workflows, approvals, forms, tracking, and reporting.
• Support the launch, use and ongoing development of the company intranet as a central place for policies, guidance, and key documents.
• Improve document management and Microsoft 365 governance, including folder structures, naming conventions, retention, permissions and reducing duplication.
• Support the implementation and responsible adoption of Claude and other AI tools, including guidance, prompt resources, training materials, practical use cases and adoption support.
• Support responsible, compliant digital working and help protect sensitive, confidential and IP-related information, including GDPR, access control, AI governance and appropriate permissions.
• Monitor adoption, compliance, recurring issues and productivity gains across Microsoft 365, AI and digital workplace tools, using simple metrics to identify improvements, risks and further support needs.
• Coordinate with external IT or software providers where needed.

About You

The ideal candidate will be technically confident, highly organised and motivated by helping people use technology better, with strong practical capability in Microsoft 365, Power Platform, SharePoint, Teams and AI tools not just general user experience.

You should also be an advanced practical AI user, understanding how tools such as Claude, Microsoft Copilot, ChatGPT or similar can support knowledge work, coding support, automation, and agentic workflows.

This role will suit someone who is proactive, hands-on and comfortable working in a fast-moving scale-up environment with colleagues across different countries and time zones. You should be comfortable supporting both general business users and technically advanced colleagues, including scientists and researchers using AI in sophisticated ways.

Professional working proficiency in English is essential.

What We Are Looking For

Essential skills and experience

• Strong practical working knowledge of Microsoft 365, particularly Teams, SharePoint, OneDrive and Outlook.
• Experience configuring, governing or improving Microsoft 365 environments beyond general end-user use.
• Experience using Microsoft 365 and the Power Platform to improve workflows, automate processes, and support better collaboration.
• Experience with SharePoint sites, document libraries, permissions, metadata, document management or intranet content.
• Advanced practical working knowledge of Claude, Microsoft Copilot, ChatGPT or similar AI tools, including use cases such as document analysis, workflow improvement, automation and advanced prompting.
• Ability to support AI adoption responsibly, including guidance on confidentiality, data protection, information security, IP protection, and appropriate use.
• Ability to create clear guidance, process documents, and training materials.
• Strong organisational skills, attention to detail and ability to keep information structured and up to date.
• Good communication skills, with the ability to explain systems and processes clearly to technical and non-technical users.
• Professional working proficiency in English.

Desirable skills or experience

• Experience implementing or supporting the implementation of Claude or similar AI tools at business scale.
• Experience with Power Apps, Power BI, dashboards or reporting.
• Experience building or supporting an intranet, knowledge hub, project management tools or CRM-related workflows.
• Experience working with external IT providers or software vendors.
• Experience in a growing, international or fast-paced business.

Location and Eligibility

This is a home-based role in India. Applicants must be based in India and legally able to work or provide services from India on a home-based basis. The role will require sufficient core overlap with UK business hours.

Commitment to Diversity, Equity and Inclusion

At Polymateria, we believe that diversity, equity and inclusion are fundamental to our success. We are committed to creating a workplace where everyone feels empowered to bring their full, authentic selves to work.

We are an equal opportunity employer and welcome applications from all qualified individuals, regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

If you require any adjustments during the recruitment process, please let us know, and we will be happy to assist.

How to Apply

Applications should be submitted via the online application form linked below. As part of the application, you will be asked to upload your CV.

Application Form. If link doesn’t work, you can copy and paste in to your browser: https://forms.gle/swwHb97HspB3rYrU6

Please note that only applications submitted via this application form will be considered. Applications submitted via LinkedIn, email or other channels will not be reviewed.

Applications will be reviewed on a rolling basis, so early submission is encouraged. We may begin interviews before the closing date of 22 October 2026 and reserve the right to close the role early if a suitable candidate is identified.

If you have any questions about the role or the application process, please contact [email removed]. Please note this inbox is for enquiries only.