Digital Twin Operations & Service Engineer

Location: Chennai, Tamil Nadu, India Job ID: R0108609 Date Posted: 2025-10-23 Company Name: HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITED Profession (Job Category): Engineering & Science Job Schedule:  Full time Remote: No Job Description: How you’ll make an impact Support global customers in maximizing asset performance through Digital Twin-based monitoring, diagnostics, reliability assessment, and predictive maintenance solutions. Develop, configure, and maintain Digital Twin models representing substations, power quality systems, transformers, switchgear, and other power system assets. Analyze operational and condition monitoring data to generate actionable recommendations for maintenance planning, risk mitigation, and asset lifecycle optimization. Act as a technical interface between customers, service teams, product management, and R&D to support solution deployment, troubleshooting, and product enhancements. Investigate equipment performance issues, perform Root Cause Analysis (RCA) and analytics to identify improvement opportunities. Configure and manage asset hierarchies, network models, equipment parameters, equipment component tree, test reports, As built documentation. Support condition monitoring, health analysis, risk mapping, alarm management, predictive analytics, and reliability-centered maintenance (RCM) strategies. Contribute to new Digital Twin feature validation, testing, and customer onboarding activities. Ensure compliance with cybersecurity, data governance, safety, quality, and regulatory requirements. Live Hitachi Energy’s core values of safety and integrity while promoting innovation and customer success Your background: Bachelor’s degree in electrical & Electronics Engineering. 5+ years of experience in operation, maintenance, engineering, or asset management of substations, power plants, renewable energy facilities, or industrial electrical systems. Strong understanding of high-voltage equipment, including transformers, circuit breakers, GIS, AIS, switchgear, protection systems, STATCOM, SVC, or related grid assets. Knowledge of Digital Twin concepts, condition monitoring, predictive maintenance, asset health assessment, and data analytics is desirable. Understanding of power system operation, electrical asset diagnostics, and failure analysis methodologies. Exposure to cloud platforms, IoT architecture, edge computing, and industrial digitalization initiatives are an advantage. Strong analytical, problem-solving, and customer-facing communication skills. Self-motivated professionals capable of independently driving technical activities from concept to implementation. Excellent verbal and written communication skills in English. Preferred Skills Digital Twin Platforms Asset Performance Management (APM) Predictive Analytics Power System Asset Management Reliability Engineering (RCM, FMEA/FMECA) Condition Monitoring & Diagnostics Cloud & IoT Technologies (Azure, AWS, Edge Computing will be advantageous)

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