Digital Transformation Lead - Technical & Integrations

This role will own the technical architecture, integration landscape and delivery of digital solutions across ERP, SFA, DMS, plant systems and third-party applications.

Role & responsibilities

• Own end-to-end technical design, architecture and integration strategy
• Lead APIs, middleware, data flows and system-to-system integrations
• Drive integration across Dynamics 365 F&O, SFA, DMS, MES/plant systems and external platforms
• Manage technical delivery partners, solution design reviews and development standards
• Ensure scalability, security, performance and data integrity across digital solutions
• Support automation, RPA, AI/ML enablement and technical proof-of-concepts
• Resolve complex technical escalations and reduce integration-related business disruptions

Preferred candidate profile

• 10 to 15+ years in enterprise IT architecture, software engineering, and systems integration.
• 5+ years leading digital transformation, API design, and MES/ERP integrations in manufacturing or retail.
• Bachelors Degree (B.E. / B.Tech / B.S.) in Computer Science, Information Technology, or Software Engineering is required.
• Master’s Degree (M.E. / M.Tech / M.S.) in CS/IT or an MBA in MIS is preferred.
• TOGAF (Enterprise Architecture) or Microsoft Certified: Dynamics 365 F&O Solution Architect Expert (MB-700) is preferred.
• AWS Certified Solutions Architect or Azure Solutions Architect Expert is preferred.
• Enterprise architecture across Dynamics 365 F&O, SFA, DMS, and MES/plant systems.
• REST/SOAP APIs, microservices, EDI, ETL pipelines, and ESB middleware like MuleSoft or Azure Logic Apps.
• Database design, data flow modeling, enterprise data lakes, and cloud governance.
• Hands-on implementation of RPA, AI/ML proof-of-concepts, and automated workflows.
• Cloud security standards, system scalability, performance tuning, and disaster recovery.
• Complex technical problem-solving and root-cause analysis.
• Strategic vendor management, contract negotiation, and partner collaboration.
• Cross-functional technical leadership and team mentoring.
• Technical escalation handling and business risk mitigation.
• Clear communication of complex technical architecture to business leadership.