Digital Transformation Lead - Functional & Analytics

Role & responsibilities

• Partner with business functions to identify digital and paperless opportunities
• Own business-process redesign, requirement definition and solution acceptance
• Drive functional adoption of ERP, SFA, DMS , P2P,O2C,R2R related applications and digital workflows
• Build business cases, ROI models, benefits tracking and post-implementation reviews
• Lead dashboards, KPIs, data insights and analytics-led decision making
• Coordinate with finance, supply chain, sales, HR and plant stakeholders
• Ensure digital initiatives deliver measurable outcomes such as productivity, cost savings, improved service levels and reduced man

Preferred candidate profile

• 10 to 15+ years in business process re-engineering, IT management, or business analysis.
• 5+ years driving functional adoption, digital workflows, and analytics in manufacturing or retail.
• Bachelors Degree (BBA, BCA, B.Tech, B.Com, B.Sc) in Business, IT, Finance, or Analytics is required.
• MBA / PGDM in Systems, Operations, IT, Finance, or Masters in Business Analytics / MIS is preferred.
• PMP, PRINCE2, CSM, or SAFe Agilist certification is preferred.
• Lean Six Sigma (Green Belt / Black Belt) or CBAP (Certified Business Analysis Professional) is preferred.
• Business process redesign and workflow optimization across P2P, O2C, R2R, and paperless initiatives.
• Financial modeling, ROI calculations, cost-benefit analysis, and value realization tracking.
• Advanced business intelligence using Power BI/Tableau, KPI dashboarding, and analytics.
• Organizational change management (OCM), user training execution, and adoption metrics.
• Cross-functional business knowledge across Finance, Supply Chain, Sales, HR, and Plant operations.
• Executive stakeholder management and building cross-departmental consensus.
• Organizational change leadership, influence, and user empathy.
• Workshop facilitation, requirement gathering, and process storytelling.
• Conflict resolution and negotiating priority tradeoffs across departments.
• Strategic, outcome-oriented mindset focused on driving measurable business value.

Success Measure

Adoption, ROI, process efficiency, paperless progress, business outcomes

Measurable business value and sustained adoption