Digital Product Owner- Workfront

Career Area: Technology, Digital and Data Job Description: Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Job Summary:  

Caterpillar is seeking an Adobe Workfront and Frame.io Business Analyst to support the Marketing Content Product Management team and help deliver digital initiatives that enable business goals. In this role, you will support Adobe Workfront by contributing to both solution delivery and ongoing platform administration.  

You will collaborate closely with business partners, product teams, and engineering to understand user needs,   identify   pain points, and translate insights into solutions that streamline workflow processes. You will also support administrative responsibilities related to configuring, governing, and   optimizing   Adobe Workfront   and Adobe Frame.io , including managing system setup, templates, workflows, permissions, integrations, and reporting .  

As a member of the Digital Marketing Content Product Management team, the Workfront Business Analyst will play a key role in Caterpillar’s Content Supply Chain—a critical initiative focused on streamlining marketing operations, improving data consistency across platforms, and enhancing content delivery to customers.   Success in this role requires exceptional attention to detail,   strong communication   skills, and the ability to think strategically while   appreciating the smallest details . This position is essential to   enabling   faster, more consistent, and higher-quality content delivery across Caterpillar.   

Core Responsibilities:  

Business Analysis & Product Backlog Management   Lead the end-to-end requirements process by capturing, analyzing, and   validating   business needs and translating them into detailed functional specs, user stories, and test cases. Drive discovery and backlog refinement   ensuring epics and features are converted into clear, sprint-ready work. Author well-scoped, testable user stories for both business and engineering initiatives aligned to product goals.  

Agile   Delivery   and Cross-Functional Execution   Actively support agile ceremonies and ensure   delivery   quality by reviewing sprint outcomes and approving completed work. Manage components of complex initiatives, including prioritization, user story definition, and dependency tracking. Collaborate with Product, QA, and stakeholders to develop training and   enablement   materials for successful solution delivery.  

User   P rofile   M anagement   Support day-to-day access and management of user accounts and permissions for Workfront Production, Preview and Sandbox environments. Maintain proper Group,   Teams   and Job role user assignments.  

Technical   T roubleshooting   Manage support queue with   high level   of customer support and urgency to meet SLA expectations and   maintain   user adoption. Create, share, and update reports, dashboards, custom   forms   and templates as requested.  

Group   D ata   M aintenance   Work with   Business Consultants and   Group Champions to keep   p ortfolios,   p rograms   and   p rojects in proper active/closed status.  

License   U sage   M anagement   Ensure license assignments are   accurate   based on system usage reports – login counts, proof decisions, etc. Provide reports to leadership for Group users' license budget allocations.  

System Settings   Maintain and document all system settings and business unit set-ups. Review and prepare   training   for Workfront New   Feature   Releases as needed.  

Qualifications :  

Bachelor’s degree preferably in Computer Science, Inf ormation Systems, Engineering, or   a   related   field .  

3+ years in digital product management, business analysis, user experience, user research, digital strategy, or related function.  

E xpert   level knowledge of the Adobe Admin Console , Adobe Workfront, and Adobe Frame.io  

Adobe Workfront Core Developer Professional certificatio n.  

Strong written and verbal communication skills, with the ability to translate business-friendly requirements into structured, technically sound specifications for development teams.  

Proven experience creating mockups, wireframes, and other visual artifacts to support and communicate requirements.  

Strong customer-service mindset, with the ability to manage multiple priorities, triage issues, and deliver against business   objectives .  

Excellent time management and problem-solving skills, with a demonstrated ability to prioritize and drive initiatives across multiple deadlines.  

Highly detail-oriented, organized, and accountable, with   a track record   of   maintaining   accuracy and consistency across concurrent projects.  

Strong interest in governance, compliance, and process standardization, with the ability to support , document,   and reinforce best practices.  

Working knowledge of UAT activities, tools, and methodologies, including the ability to design, execute, and evaluate user acceptance testing.  

Demonstrated ability to collaborate effectively across cross-functional teams and stakeholders.    

Considerations For   Top   C andidates :  

Experience with Workflow Automation and Content Supply Chain tools and processes that support content creation and delivery.  

Background in digital marketing practices and strategies.  

Exceptional interpersonal skills with the ability to handle sensitive, emotional, or potentially controversial situations effectively, particularly during periods of change management.  

Working knowledge of Adobe applications, including Assets, Workfront the Adobe Creative Suite.  

Proficiency   in Microsoft tools including Excel, Word, Teams, and PowerPoint.  

Experience w orking with   onshore /offshore team model.  

Demonstrated   ability to work cross-functionally   with   a global team across multiple different business units .  

Posting Dates: July 11, 2026 - July 24, 2026

Caterpillar is an Equal Opportunity Employer.  Qualified applicants of any age are encouraged to apply

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