Digital Product Analyst

We are looking for a Product Analyst to help improve the digital shopping experience across web and mobile platforms. This role is responsible for measuring product performance, monitoring key business and customer metrics, building dashboards, generating actionable insights and proactively identifying opportunities

to improve the shopper journey.

Responsibilities:

• Monitor and analyse key shopper experience KPIs across digital channels.
• Build and maintain dashboards, scorecards and recurring product performance reporting.
• Support the development of measurement frameworks and KPI definitions for product initiatives.
• Analyse shopper behaviour across discovery, browse, search, product detail, cart and checkout experiences.
• Perform root-cause analysis.
• Partner with Product Managers to define success metrics.
• Support measurement of product launches and experiments.
• Use SQL and analytics tools to analyse large datasets.
• Identify tagging and instrumentation gaps.
• Translate findings into actionable recommendations.

Requirements:

• 3-6 years in Product Analytics, Digital Analytics or Customer Analytics.
• Strong SQL and dashboarding experience.
• Understanding of KPI frameworks and product measurement.
• Strong communication and storytelling skills.

Tools:

• Adobe Analytics
• SQL
• Tableau, Power BI or Looker
• Microsoft Office tools

Nice to Have:

• Retail, grocery or e-commerce experience
• Adobe Launch exposure
• A/B testing exposure
• Python or R
• Databricks or Snowflake exposure