Digital Platform Specialist - User Support
ABB · Bengaluru · onsite · Posted 51d ago
Undisclosed5–8 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
This Position reports to:
Digital Eco System Manager Yourrolesandresponsibilities
Inthisrole,youwillhavetheopportunitytocoordinateandfacilitatethedevelopment,implementation,andsuccessfulonboardingofdigitalsolutions.Eachday,youwillsupporttheuse andadoptionofdigitalplatformandsolutionsintothecustomerbusinessenvironmentalongwiththeirsubsequentoperationsandmaintenance. Youwillalsoshowcaseyourexpertisebyparticipatingintheideationworkstreamsfromidentifyingandvalidatingtheneedstodefiningthedevelopment.
Theworkmodelfortheroleis:#L1-Hybrid
Thisroleiscontributingtotheglobal functionSales Enablementin IEC LVMotors -divisioninIndia.MainstakeholdersareSales and Customers.
Inthisrole,youwillhavetheopportunitytocoordinateandfacilitatethedevelopment,implementation,andsuccessfulonboardingofdigitalsolutions.Eachday,youwillsupporttheuse andadoptionofdigitalplatformandsolutionsintothecustomerbusinessenvironmentalongwiththeirsubsequentoperationsandmaintenance. Youwillalsoshowcaseyourexpertisebyparticipatingintheideationworkstreamsfromidentifyingandvalidatingtheneedstodefiningthedevelopment.
Theworkmodelfortheroleis:#L1-Hybrid
Thisroleiscontributingtotheglobal functionSales Enablementin IEC LVMotors -divisioninIndia.MainstakeholdersareSales and Customers.
- Provide software support and engineering services across multiple areas, including end-user support and training, software maintenance, testing and quality engineering, DevOps, and software release management, with minimal supervision.
- Perform system testing and troubleshooting activities to validate final system configurations and ensure successful deployment and rollout.
- Deliver user training and retraining programs to facilitate smooth adoption of software solutions and provide ongoing technical support and maintenance services.
- Contribute to software product development initiatives by recommending new features, enhancements, and functionalities to strengthen the product roadmap and portfolio.
- Collaborate with cross-functional teams to drive continuous improvement and support strategic digitalization objectives.
- Work within a highly motivated and innovative team environment, contributing to the development of digital solutions that uphold high standards of quality, efficiency, and business value
.
Qualificationsfortherole
- Youarewell establishedand motivatedinsupporting anddeliveringhigh qualitysoftwaresolutions with an experience range of 5 to 8 years
- Abilitytodemonstrateyourexperienceinsales, sales support,oralternativelysales process/tooloperations anddevelopment.
Youhaveminimumtwoyearsofexperienceinthe relevant field.
- Experience inworkingwithoralternativelydeveloping sales process technologies, such asConfigure-Price-Quote systems,CRMs, and pricemanagement systems.Benefitingfrom experience in roll outs and user support.
- YouareateasecommunicatinginEnglish
Sourced from naukri
Skills
DevopsSoftware product developmentRelease Managementsoftware solutionsProduct Roadmapmaintenance servicesSoftware MaintenanceDigital SolutionsSales EnablementQuality EngineeringdeploymentSales SupportmaintenanceSales
About ABB
ABB
Industrial Machinery
3.6k+
employees
1988
38 years old
Zurich
Switzerland
About
ABB is a leader in automation and electrification, providing solutions that enhance efficiency and sustainability in manufacturing and operations across industries.
Industries
Industrial Machinery
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