MUMBAI · FULLTIME
Digital Officer - Virtual Relationship Manager
TP
Mumbai · onsite · Posted 11d ago
Sourced from
Undisclosed1–5 yrsfulltimeMumbai
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Section · 01
About this role
We are looking for a highly skilled and experienced Digital Officer to join our team as a Virtual Relationship Manager. The ideal candidate will have 1 to 5 years of experience in the BPO/Call Centre industry.
Roles and Responsibility
- Manage and maintain client relationships through digital channels.
- Develop and implement effective sales strategies to achieve business goals.
- Provide excellent customer service and support to clients.
- Collaborate with cross-functional teams to drive business growth.
- Analyze market trends and competitor activity to identify new opportunities.
- Build and maintain a strong understanding of the company's products and services.
Job Requirements
- Proven experience in a similar role, preferably in the BPO/Call Centre industry.
- Strong communication and interpersonal skills are essential.
- Ability to work in a fast-paced environment and meet deadlines.
- Excellent problem-solving and analytical skills are required.
- Strong knowledge of digital marketing and sales principles is necessary.
- Experience with CRM software and other digital tools is preferred.
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Section · 02
Skills
Customer Servicecrmanalytical thinkingPrRelationship ManagerSalesbpoBusiness GrowthmarketingDigital MarketingCommunication And Interpersonal Skills