Digital Mktg Advisory Analyst

Skill required: Marketing Operations - Digital Project Management

Designation: Digital Mktg Advisory Analyst

Qualifications: BSc/Any Graduation

Years of Experience: 3 to 5 years

What would you do
Individual will be responsible to manage Multichannel Campaign requests received via email/phone/OC

Manage end-to-end Multi Channel campaign process for Pharma industry

Individual is needed to complete tasks (deploy emails, Generate Distribution list, Create workflows, Create Test data, Test workflow end to end, manage calls with the project managers) on time and error-free.

Ensure progress, issues and agreements are properly documented and acted upon.

Ensure all quality standards are met

Follow transactions/issues tracking mechanism and capture all the details required on the tracking tool
Bachelors degree (preferably Science)

Minimum 3+ years of Email Marketing Experience.

Minimum 3 years of experience of working on MOS products: particularly Word, PowerPoint, Excel Outlook.

Strong analytical knowledge in the marketing space.

Impeccable time management and communication skills

Project and Client (Brand team) management experience is a must.

Demonstrated ability to understand customer needs and requirements; ability to proactively engage customer in the course of project management.
Overseeing the planning, execution, and delivery of projects that primarily rely on digital tools and technologies. It encompasses managing tasks, resources, timelines, and communication channels to ensure successful project outcomes in the digital realm.

What are we looking for

Ability to handle disputes

Ability to manage multiple stakeholders

Ability to meet deadlines

Candidate should be a graduate

Minimum 1year experience in Email/Campaign Management required.

Strong verbal and written communication skills

Strong listening skills

Excellent customer service skills and experience in customer facing role.

Able to work in a highly dynamic environment and able to multi-task.

Intimate knowledge of Campaign Management Best Practices and trends.

Basic Knowledge of how a Database works which can be leveraged for Campaign Management is a must.

Knowledge of SFMC - Desirable

Other email delivery applications: Dream, , Marketo, Eloqua, Responsys Mandatory if they dont have SFMC high proficiency

Knowledge of SQL and JS desirable

Roles and Responsibilities:

In this role you are required to do analysis and solving of lower-complexity problems

Your day to day interaction is with peers within Accenture before updating supervisors

In this role you may have limited exposure with clients and/or Accenture management

You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments

The decisions you make impact your own work and may impact the work of others

You will be an individual contributor as a part of a team, with a focused scope of work

Please note that this role may require you to work in rotational shifts

Qualification BSc,Any Graduation