Digital Media - Account Manager / Growth lead
The Crimson Cape · Mumbai · onsite · Posted 31d ago
About a minute. You'll make an account on the way through.
About this role
Location - Andheri west, Mumbai
Role - Onsite
Experience in managing B2B brands is an advantage
We're a results-driven digital marketing agency that helps brands grow with compelling storytelling, data-backed strategy, and performance-first execution. We're looking for a proactive and experienced Account Manager to take full ownership of day-to-day operations, lead client communication, manage internal teams, and drive growth — both for clients and the agency.
CTC - 4 to 7 lacs ( can discuss based on experience and expertise )
What You'll Do
Client & Account Management
- Serve as the primary point of contact for clients across multiple accounts
- Oversee the execution of ongoing campaigns and ensure timely delivery
- Build and maintain strong client relationships with a consultative approach
- Regularly review campaign performance, provide insights, and align on next steps
Content, Copy & Strategy
- Guide content and copywriting efforts across platforms
- Review and refine copy for digital channels (social, website, ads, emails)
- Collaborate with creative teams to ensure messaging aligns with brand voice
- Contribute to content strategy and calendar planning
SEO & SEM Oversight
- Coordinate with internal teams on SEO strategies and keyword planning
- Understand performance metrics and advise on Google Ads and Meta Ad strategies
- Help identify content gaps, landing page improvements, and CRO opportunities
Team & Project Management
- Manage internal teams (design, content, performance) to ensure smooth workflows
- Track progress, assign tasks, and maintain accountability across deliverables
- Solve roadblocks, manage timelines, and optimize agency operations
New brand partnerships
- Support the leadership team in pitching new clients and creating proposals
- Identify upselling/cross-selling opportunities with existing clients
- Contribute to strategic growth plans and agency visibility efforts
What We're Looking For
- 2–5 years of experience in a digital marketing agency environment
- Strong foundation in copywriting, content writing, SEO, SEM, and client servicing
- Proven ability to manage teams and lead multi-functional projects
- Excellent communication and presentation skills
- Highly organized, self-motivated, and comfortable multitasking
- Strategic thinker with hands-on execution ability
- Understanding of tools like Google Analytics, SEMrush, Asana/ClickUp, and Meta Business Suite
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