Digital Marketing Analyst/Customer support

Roles and Responsibilities :

• Any customer support or Develop and execute digital marketing campaigns across various channels, including Google Ads, social media, and email.
• Analyze campaign performance using data analytics tools to optimize ad spend and improve ROI.
• Provide exceptional customer support through multiple channels (phone, email, chat) to resolve customer queries efficiently.
• Collaborate with cross-functional teams to drive business growth by identifying new opportunities for improvement.

Job Requirements :

• 1-10 years of experience in digital marketing or customer support.
• Good understanding/knowledge of Google Ads platform and ability to create effective campaigns.
• Excellent customer service skills with the ability to handle high-pressure situations calmly.