Digital CRM Consultant

Key Skills

• Standard Salesforce configuration: Proficiency in the full range of declarative tools - validation rules, approval processes, record types, assignment and escalation rules, standard automation, and platform-native features.
• Demonstrated discipline in exhausting configuration options before introducing Flows or Apex, in alignment with the standard configuration decision framework.
• Advanced Flow design across all flow types - Screen, Record-Triggered, Scheduled, Autolaunched, and Platform Event-Triggered. Mastery of fault paths, error handling, subflow architecture, loop optimization, collection management, and Flow debugging. Ability to design Flows that are as maintainable and production-ready as handwritten code.
• Advanced Apex development: object-oriented design, asynchronous processing (Batch, Queueable, Schedulable), exception handling, and test-driven development.
• Lightning Web Components: component lifecycle, wire service, event handling, base components, and performance optimization.
• Salesforce security model: profiles, permission sets, sharing rules, record-level and field-level security - with the ability to implement configurations that comply with least-privilege principles.
• Integration implementation: REST/SOAP API callouts, Platform Events, Change Data Capture, Named Credentials, and OAuth flows.

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