Digital Business Head - eCommerce

HIRING | DIGITAL BUSINESS HEAD - ONLINE

Location: Gurgaon (HO)

Function: Digital / E-commerce

Reports to: COO

Experience: 8 - 12+ Years

P&L Ownership: Marketplace + D2C

We are looking for a Digital Business Head to own and scale the complete online business across Marketplace + D2C, with end-to-end accountability for revenue, margins, profitability and growth.

KEY RESPONSIBILITIES:

- Own consolidated Online P&L across Marketplace & D2C

- Drive revenue, GMV, gross margin & contribution margin

- Manage Amazon, Flipkart, Myntra, Tata CLiQ, AJIO, Nykaa Fashion & other platforms

- Lead both Outright & Marketplace Seller models

- Own D2C website revenue, AOV, conversion & profitability

- Drive Performance Marketing, CAC, ROAS, ACOS/TACOS

- Manage JBP, platform negotiations, visibility & event participation

- Drive pricing, MOP/MAP & channel conflict management

- Own catalog, listing quality, Buy Box, search visibility & account health

- Lead inventory allocation, availability & marketplace operations

- Build brand-wise/channel-wise growth plans and MIS

- Lead, mentor & drive performance of the Marketplace + D2C teams

IDEAL CANDIDATE:

- 8 - 12+ years in E-commerce / Digital Business

- Proven online P&L ownership

- Strong experience across Marketplace + D2C

- Expertise in Marketplace Operations, Performance Marketing & Analytics

- Strong commercial & JBP negotiation skills

- Experience building & leading digital/e-commerce teams

- Strong understanding of unit economics, pricing & channel profitability

- Preferred: Experience in Watches / Lifestyle / Premium Accessories / Fashion Retail

- Exposure to Gen Z / D2C brand building & new brand launches is a plus