Digital Adoption Consultant

This is an opportunity to work with one of the leading Digital Adoption Platform (DAP) that helps businesses drive software adoption, simplify employee onboarding, and improve user experiences on web, desktop, and mobile applications.

• Shift : Night Shift (5 PM to 2 AM); Transportation provided.
• Work Mode: 5 days working from office
• Location: HSR Layout, Bengaluru.
• Interview Process: Face to face only

Only immediate to 15 days joiners are preferred and local to Bengaluru.

What your role will look like:
• Work with global customers to identify target audience training needs and derive actionable insights to improve digital adoption.
• Consult, ideate, and propose optimal digital adoption solutions using the Product Ecosystem.
• Manage numerous projects, initiatives, and client engagements concurrently.
• Help develop standards and guidelines to ensure deliverable consistency and compliance across all projects.
• Review, analyze, and optimize solutions to increase digital adoption usage by end-users.
• Collaborate with cross-functional teams to deliver innovative solutions and enhance process efficiency for customers.

Why you will love this role:
• Opportunity to work directly with global customers and multinational stakeholders across diverse business applications.
• Access to specialized Product certification programs to foster continuous learning and professional growth.
• Dynamic and evolving work environment that encourages analytical problem-solving and innovation.

We would like you to bring along:
• In-depth knowledge and proficiency in the Salesforce platform, including configuration, implementation, and troubleshooting.
• Strong learning appetite to become a certified expert on Products.
• Excellent communication and interpersonal skills with the ability to build relationships with multinational stakeholders.
• Comfort working in a dynamic environment with an analytical mindset to resolve bottlenecks and complex problems.
• Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.

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