HYDERABAD · FULLTIME
Dialogflow,chatbot Developer,Conversational AI,python,IVR
Apexone
Hyderabad · onsite · Posted 64d ago
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Undisclosed6–8 yrsfulltimeHyderabad
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Section · 01
About this role
Roles and Responsibilities :
- Design, develop, test, and deploy IVR (Interactive Voice Response) systems using Dialogflow.
- Collaborate with cross-functional teams to integrate chatbots into existing customer service platforms.
- Develop custom integrations between IVR systems and CRM software for seamless data exchange.
- Troubleshoot issues related to IVR system performance, functionality, and user experience.
Job Requirements :
- 6-8 years of experience in developing IVR solutions using Dialogflow or similar technologies.
- Strong understanding of chatbot development principles and best practices.
- Experience working with CRM software integration for data synchronization purposes.
- Proficiency in troubleshooting complex technical issues related to IVR systems.
Sourced from naukri
Section · 02
Skills
ChatbotDialogflowivrConversational Ai
Section · Company
About Apexon
Apexone
IT Services & Consulting
2.7k+
employees
1996
30 years old
Santa Clara, California
United States (USA)
₹11.7L PA avg
Avg at Apexon
About
Apexon is a digital technology services & platform solutions company that provides solutions in the areas of digital experience, analytics, AI & cloud.
Industries
IT Services & ConsultingAnalytics & KPOSoftware Product
Employee ratings
10 reviews
3.3/ 5
Culture
3.3
Career growth
3.1
Work-life
3.4
Employees rate it well for
Company Culture33Work-Life Balance33
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