DGM / GM Sales

Job Title: DGM/ GM Sales

Location: Vashi, Navi Mumbai


Role Overview:
We are looking for a dynamic and strategic Deputy General Manager/ General Manager - Sales to lead our second homes sales division. The ideal candidate must have proven experience in the real estate industry and a strong ability to manage, mentor, and motivate a high-performing sales team. This role demands a result-driven leader who can develop strategies, drive revenue, and ensure seamless client experience.

Role & responsibilities:

1. Sales Leadership & Team Management

• Lead, mentor, and manage the sales team to achieve individual and team sales targets.
• Monitor productivity, and ensure accountability across the team.
• Foster a positive, performance-driven, and collaborative work environment.

2. Sales Strategy & Business Growth

• Develop and implement sales strategies aligned with business objectives.
• Prepare sales plans, budgets, and target allocation for the team.
• Drive lead conversion and maximize sales closures.

3. Performance Monitoring & Team Development

• Track daily, weekly, and monthly sales performance against targets.
• Conduct regular one-on-one meetings and performance reviews.
• Identify skill gaps and organize coaching, training, and mentoring sessions.

4. Customer Relationship Management

• Ensure exceptional customer experience throughout the sales journey.
• Resolve customer escalations and support the team in handling critical cases.
• Build long-term relationships with all stakeholders
• Gather customer feedback and implement improvements to enhance satisfaction.

5. Cross-Functional Coordination

• Work closely with the Marketing team to optimize lead generation campaigns.
• Coordinate with the Pre-Sales/CRM team to ensure timely lead allocation and follow-ups.
• Collaborate with concerned departments for smooth booking, documentation, collections, and handovers.
• Ensure seamless communication between departments to improve overall customer experience.

6. Market Analysis & Business Intelligence

• Monitor market trends, competitor activities, pricing, and customer preferences.
• Identify emerging opportunities and recommend strategies to increase market share.
• Analyse sales data and customer insights to improve sales effectiveness.
• Provide recommendations for pricing, product positioning, and promotional campaigns.

7. Reporting & MIS

• Prepare and present daily, weekly, and monthly sales reports to senior management.
• Maintain accurate sales forecasts, pipeline reports, and revenue projections.
• Track key sales metrics and identify areas for improvement.
• Provide actionable insights to support strategic business decisions.

Preferred Candidate Profile:

• Bachelor's degree in Business or related field
• 9 to 12 years of experience in real estate sales (with some experience in second homes), with at least 2 to 3 years in a leadership role.
• Strong leadership, team management, and mentoring skills.
• Excellent communication, negotiation, and interpersonal skills.
• Proven ability to develop sales strategies and drive performance.
• Strong network and understanding of the real estate market.
• Result-oriented with a track record of achieving high-value closures.
• Proficiency in CRM tools, MS Office, and digital sales platforms.