DevOps Engineer

ServiceNow ITOM & Kafka DevOps Engineer 📍

Bangalore, India 🏢

Hybrid 💼

4–7 Years Experience Build Enterprise Event Management & Observability Solutions We are looking for an experienced

DevOps Engineer with strong hands-on expertise in

ServiceNow ITOM Event Management and Confluent Kafka to support enterprise-scale monitoring and event-driven solutions. You will design, implement and support scalable integrations that enable real-time event ingestion, correlation and monitoring across business-critical IT services. This is a hands-on engineering role for someone comfortable working across

ServiceNow ITOM, Kafka, APIs, monitoring platforms and enterprise service management within an Agile/DevOps environment.

What You'll Do

• Design, implement and maintain

ServiceNow ITOM Event Management solutions.

• Configure and manage

Confluent Kafka clusters, topics, partitions, consumer groups and Kafka Connect.

• Build integrations using

REST APIs, Webhooks, ServiceNow IntegrationHub and Python/Java .

• Implement event-driven architectures supporting real-time event ingestion and processing.
• Configure

event correlation, alert lifecycle management and event optimization .

• Integrate ServiceNow with monitoring platforms such as

Dynatrace, SolarWinds, Azure Monitor, Aternity and ThousandEyes .

• Work with

CMDB, Service Mapping and CSDM to improve business service visibility.

• Troubleshoot production issues and perform root cause analysis.
• Collaborate with infrastructure, platform and vendor teams.
• Apply Agile and DevOps practices to deliver scalable and reliable solutions.

What We're Looking For ✔

4–7 years of relevant professional experience. ✔ Hands-on

ServiceNow ITOM , specifically

Event Management . ✔ Strong

Confluent Kafka experience, including clusters, topics, partitions, consumer groups and Kafka Connect. ✔ Experience with

event-driven architectures and real-time data streaming . ✔ Hands-on integration experience using

REST APIs, Webhooks and ServiceNow IntegrationHub . ✔ Proficiency in

Python or Java . ✔ Strong knowledge of

CMDB, Service Mapping and CSDM . ✔ Experience with event ingestion, event correlation and alert lifecycle management. ✔ Experience integrating monitoring platforms such as

Dynatrace, SolarWinds, Azure Monitor, Aternity or ThousandEyes . ✔ Experience working within

Agile and DevOps environments . ✔ Strong problem-solving and stakeholder collaboration skills. Interested? If your background combines

ServiceNow ITOM Event Management + Confluent Kafka + enterprise monitoring integrations , we'd like to hear from you.

Apply today with your updated CV.