DevOps Engineer

About Mitsogo| Hexnode:

Mitsogo is a global organization that highly valuesthe contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for everyone. We recognize the rapid evolution of technology and society that impacts our industry, and we prioritize equipping our employeeswith diverse opportunities and empowering them with a wide range of skills.

Hexnode, the Enterprise software division of Mitsogo Inc., was founded to simplify how people work. Operating in over 100 countries, HexnodeUEM empowers organizations in diverse sectors. Fuelingthe transformation to a seamlessecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.

Role Overview We are looking for a hands-on DevOps / Cloud Infrastructure Engineer with deep expertise in

OpenSearch to design, build, and maintain our cloud infrastructure. In this role, you will own cloud provisioning, operational automation, proxy configurations, and performance optimization for our search and data clusters. You will work closely with cross-functional teams to deliver reliable, scalable, and secure infrastructure solutions.

Key Responsibilities

• Cloud Infrastructure & Provisioning: Design, deploy, and manage highly available, scalable, and secure cloud infrastructure using AWS services and Infrastructure-as-Code (IaC) principles.
• OpenSearch Ownership: Architect, manage, and optimize OpenSearch clusters—handling cluster health, indexing strategies, query performance tuning, and capacity planning.
• Automation & CI/CD: Develop and maintain automation workflows using Ansible and scripting languages (Python, Bash, etc.) to streamline deployments and enhance CI/CD pipelines.
• Proxy & Network Management: Implement, configure, and troubleshoot forward/reverse proxy architectures to ensure secure and efficient traffic routing across infrastructure.
• Monitoring & Performance Optimization: Actively monitor, troubleshoot, and resolve complex infrastructure issues, maintaining high system reliability and operational performance.
• Technical Collaboration: Partner with cross-functional engineering teams to translate technical requirements into robust, automated infrastructure solutions.
• Best Practices & Operations: Drive continuous improvement in system architecture, coding practices, operational stability, and security standards.

Key Skills & Qualifications

• Experience: 3+ years of relevant industry experience in a DevOps, SRE, or Cloud Infrastructure role.
• OpenSearch Expertise (Must-Have): Strong hands-on experience with OpenSearch or Elasticsearch, including cluster management, index lifecycle management, node architecture, and performance tuning.
• AWS & Cloud Services: Solid experience with core AWS infrastructure services (EC2, VPC, IAM, S3, ECS/EKS, etc.).
• Automation & Scripting: Proficiency in Ansible for configuration management and proficiency in Python or Bash scripting.
• Proxy Concepts: Clear understanding of proxy servers (e.g., NGINX, HAProxy, Envoy), reverse proxies, load balancing, and network traffic management.
• CI/CD & IaC: Practical experience with continuous integration/continuous deployment pipelines and Infrastructure-as-Code (e.g., Terraform or CloudFormation).
• Problem-Solving: Strong troubleshooting skills with a systematic approach to resolving complex cloud and infrastructure issues.