DevOps Engineer SR - 2028

Why you'll LOVE Sagent: You could work anywhere. We know you are talented and looking for something inspiring and impactful. A place where you will make a difference and have a great time doing it! By choosing Sagent, you can be part of our mission to make loans and homeownership simpler and safer for all US consumers. Sagent powers servicers and consumers. You power Sagent!

About the Opportunity: As a Senior DevOps Engineer (Public Cloud – Azure & GCP), you will lead the design, automation, and operations of secure and reliable cloud platforms that enable teams to deliver software at scale. You will set engineering standards for CI/CD and Infrastructure as Code, strengthen observability and incident response, and partner with development, security, and architecture teams to improve reliability, performance, and cost efficiency across Azure and Google Cloud.

Your Day-to-Day at Sagent:

• Architect, build, and operate cloud platforms in Azure and GCP, including networking, identity/IAM, compute, storage, and governance controls.
• Lead the design and standardization of CI/CD pipelines (e.g., Azure DevOps, GitHub Actions, Jenkins) with policy-driven approvals, automated testing, artifact management, and safe deployment patterns (blue/green, canary, automated rollback).
• Own Infrastructure as Code (IaC) at scale (Terraform preferred), including reusable modules, environments, code review standards, drift detection, and automated provisioning.
• Design and operate Kubernetes platforms (e.g., AKS and GKE) including upgrades, scaling, ingress, secrets/configuration, multi-tenant patterns, and reliability hardening.
• Implement end-to-end observability (metrics, logs, traces) and reliability practices: define SLIs/SLOs, tune alerts, improve MTTR, and drive operational excellence.
• Lead incident response for high-severity events; coordinate triage, communication, and post-incident reviews, and drive corrective/preventive actions.
• Partner with Security to implement secure-by-default controls: secrets management, least privilege, vulnerability scanning, patching automation, and compliance evidence where required.
• Drive resiliency and continuity planning: backup/restore, disaster recovery strategies, capacity planning, and performance testing for critical services.
• Mentor engineers and influence technical direction through documentation, architecture reviews, and cross-team collaboration.

Required Qualifications

• 6+ years of experience in DevOps, SRE, Platform Engineering, Systems Engineering, or Software Engineering with significant cloud operations/automation ownership.
• Strong hands-on experience designing and operating production workloads in Azure and/or GCP (experience with both strongly preferred), including IAM, networking, compute, storage, and governance.
• Expertise with Infrastructure as Code using Terraform (or equivalent) including modular design, environment strategy, state management, and CI integration.
• Strong Kubernetes experience (AKS/GKE or upstream), including operational troubleshooting, upgrades, scaling, ingress, and workload reliability patterns.
• Advanced CI/CD experience: pipeline architecture, build/release standards, artifact/version management, and deployment safety practices.
• Strong Linux and networking fundamentals (TLS, load balancing, routing, DNS) and ability to debug distributed systems using logs/metrics/traces.
• Security-minded engineering: secrets management, RBAC/least privilege, vulnerability remediation, and secure automation practices.
• Proven ability to lead incidents and drive root-cause analysis through to measurable corrective actions.
• Excellent communication and stakeholder management skills; ability to mentor others and influence engineering standards.

Preferred Qualifications

• Experience implementing cloud landing zones / foundational platforms (Azure Landing Zone, GCP organization/folder projects) including guardrails, policy, and network topology.
• GitOps and platform delivery experience (Argo CD/Flux).
• Policy as code and security automation (OPA/Gatekeeper, Kyverno, Azure Policy, GCP Organization Policy, Terraform policy frameworks).
• Experience with service mesh, API gateways, and workload identity patterns (e.g., Workload Identity on GKE, managed identity on Azure).
• Experience operating multi-region or regulated environments, including audit/compliance evidence collection automation.
• Strong observability implementations using OpenTelemetry and modern logging/metrics stacks (Grafana/Prometheus, managed cloud monitoring).

Perks! As a Sagent Associate, you will be eligible to participate in our benefit programs beginning on Day #1! We offer a comprehensive package including Hybrid workplace options, Group Medical Coverage, Group Personal Accidental, Group Term Life Insurance Benefits, Flexi Benefit Plan, Food@Work, Career Pathing, Focus Time Fridays and much, much more!

Why Sagent? Sagent is transforming the mortgage servicing industry by bringing the modern experience customers now expect from loan originations to loan servicing. Our platform lets customers manage their home-owing lives from anywhere while giving servicers lower costs, scale compliance and higher servicing values through full market cycles. Sagent is a joint venture that combines Fiserv Inc.'s decades of market-leading fintech expertise with Warburg Pincus' skill in growing technology companies. We hire innovators and doers to disrupt the last and most complex frontier of lending and housing. We're growing fast and need you to help shape our future. Sagent is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.