DevOps Engineer - CI/CD & Monitoring (Remote, China)

BJAK’s automation systems power end-to-end insurance journeys across quote generation, policy issuance, renewals, endorsements, claims, payments and insurer integrations. These systems are business-critical, where deployment stability, monitoring and fast recovery directly impact customers and operations.

We're looking for a DevOps Engineer based in China to strengthen CI/CD systems, monitoring infrastructure and production visibility across BJAK’s AI automation platform, ensuring engineers can ship safely and systems remain highly observable and reliable.

This is a fully remote position where you'll collaborate closely with our Malaysia-based engineering, product and operations teams to improve deployment safety and system observability at scale.

THE MISSION

Build and maintain reliable CI/CD pipelines and monitoring systems that enable fast, safe and observable deployments across BJAK’s AI automation platform, reducing production risk while improving system visibility and operational confidence.

WHAT YOU’LL OWN

• Design and maintain CI/CD pipelines for multiple services across the platform.

• Improve deployment automation, release strategies and rollback mechanisms.

• Build and enhance monitoring, alerting and observability systems across production services.

• Ensure system health visibility through metrics, logs, traces and dashboards.

• Work with engineers to reduce deployment risk and improve release confidence.

• Implement safe deployment strategies such as canary, blue-green or phased rollouts.

• Improve incident detection speed and reduce mean time to recovery (MTTR).

• Support infrastructure reliability for business-critical insurance workflows.

• Standardize deployment and monitoring practices across engineering teams.

• Continuously improve CI/CD performance, stability and maintainability.

WHAT WE'RE LOOKING FOR

• Experience in DevOps, SRE, platform engineering or infrastructure roles.

• Strong understanding of CI/CD pipelines, deployment automation and release engineering.

• Experience with monitoring, logging and observability systems in production environments.

• Ability to troubleshoot deployment and production issues in a structured and calm manner.

• Strong understanding of system reliability, uptime and operational risk.

• Experience supporting production systems with high availability requirements.

• Hands-on ownership mindset during incidents and deployment failures.

• Practical judgment on release safety, performance and system stability.

• Strong collaboration with engineering teams in fast-paced environments.

• Low ego and disciplined approach to production operations.

BONUS POINTS

• Experience with Jenkins, GitHub Actions, GitLab CI or similar CI/CD tools.

• Experience with Kubernetes, Docker or container-based deployments.

• Experience with observability stacks (Prometheus, Grafana, ELK, Datadog, etc.).

• Experience with infrastructure-as-code tools (Terraform, Ansible, etc.).

• Experience with zero-downtime deployments and progressive delivery strategies.

• Experience with cloud platforms (AWS, GCP, Azure).

• Experience in fintech, insurance or other high-availability industries.

• Experience improving deployment velocity and reliability at scale.

• Contributions to CI/CD or monitoring system improvements.

THE KIND OF BUILDER WE WANT

• Thinks in deployment safety, system visibility and operational reliability.

• Hands-on engineer who understands both pipelines and production systems deeply.

• Calm and structured when handling deployment failures or production incidents.

• Strong focus on observability, automation and release confidence.

• Proactive in preventing issues rather than reacting to them.

• Careful and deliberate when making production changes.

• Builds systems engineers trust to deploy frequently and safely.

THIS ROLE IS NOT FOR

• Engineers who only react to deployment failures instead of preventing them.

• People who are careless with production pipelines or release processes.

• Individuals who ignore monitoring, alerting or system visibility.

• Engineers who make risky deployment changes without proper safeguards.

• Candidates who cannot stay calm during incidents or deployment failures.

SUCCESS IN THIS ROLE

You'll be successful if you can:

• Improve deployment safety, speed and reliability across all services.

• Strengthen monitoring, alerting and system observability coverage.

• Reduce production incidents caused by releases or configuration changes.

• Improve MTTR through better visibility and incident tooling.

• Enable engineers to ship with confidence and minimal operational risk.

WHY JOIN BJAK

• Build Reliable Delivery Systems – Own CI/CD and monitoring for AI automation platforms.

• High-Impact Engineering – Solve real-world release engineering and observability challenges.

• Global Engineering Team – Work with experienced engineers across multiple countries.

• Fully Remote – Work remotely from China while collaborating with our Malaysia-based teams.

• International Exposure – Build systems used across Southeast Asia markets.

• Learning & Development Budget – Support continuous technical growth and DevOps expertise.

• High Ownership Environment – Strong autonomy over deployment and monitoring architecture.

• Modern Engineering Culture – Focus on reliability, speed and engineering excellence.

• Competitive Compensation – Attractive salary package based on experience and impact.

INTERVIEW PROCESS

We assess DevOps depth, CI/CD design thinking and production reliability experience. The process usually includes application review, two interviews and a technical scenario or systems discussion.