DEVICE TECHNICIAN

Key Responsibilities

• Conduct demos and testing in the field along with engineers.
• Participate in product validation testing, including user experience (UX) research to understand the problem and the target users.
• Maintain and upgrade existing systems as required.
• Conduct and support eye camps and field-based health screening activities and clinical studies.
• Collaborate with the sales team for demo setup and collect user feedback.
• Work closely with engineers, UX designers, business teams, and system analysts to support product enhancements.
• Learn new tools, skills, and technologies relevant to the role and apply them proactively.
• Handle customer queries related to OIVI devices and provide timely technical support and effective resolutions.
• Support ad hoc tasks and responsibilities as required.
• Adhere to OIVI's standards for quality, process, and technical best practices.
• Abide by OIVI's Code of Ethics in all professional responsibilities.

Qualifications

• Bachelor s degree in engineering, healthcare, or a related field.
• 1-3 years of experience in field operations, product validation, or healthcare support.
• Exposure to user testing, system installations, or customer-facing environments is preferred.
• Familiarity with UX concepts and willingness to participate in research activities.
• Strong communication and collaboration skills.

Personal Profile

• Proactive and field-oriented with a hands-on approach.
• Open to learning and flexible in adapting to changing tasks.
• Comfortable working in diverse environments, including healthcare field locations.
• Team player with a customer-centric mindset.
• Attention to detail and commitment to delivering high-quality outcomes.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.