Development & Operational Support

Role & responsibilities

Design, develop, and maintain applications using .NET (C#), SQL Server, and SSIS.
Build and optimize data integration workflows and ETL processes.
Develop and maintain APIs and web services for internal and external integrations.
Participate in code reviews, testing, and deployment activities.
Create and maintain technical documentation for applications and interfaces.

Operational Support & Monitoring

Monitor application health, logs, and performance during business hours.
Perform routine maintenance tasks including IIS server management and service restarts.
Manage installation, configuration, and updates of applications and services.
Ensure uptime and reliability through proactive monitoring and issue resolution.

Incident, Problem & Change Management

Handle incidents, problems, and changes using ITSM tools (e.g., ServiceNow).
Maintain and update support frameworks and access management records.
Coordinate with stakeholders to ensure timely resolution and communication.

Security & Compliance

Manage certificates, client secrets, and service accounts.
Execute security processes and ensure compliance with internal policies.
Support identity and access management (IAM) updates and audits.

Data & File Management

Monitor and troubleshoot file transfers and data flows across systems.
Support daily, monthly, and delta data processing tasks.
Ensure data integrity and consistency across platforms.

Service & Project Management

Maintain technical documentation and application landscape diagrams.
Use tools like LeanIX, Draw.io, and Confluence to document processes and interfaces.
Lead or support technical projects, upgrades, and migrations.
Establish and maintain a robust support framework for managed services.

Required Skills & Qualifications:

Proficiency in .NET (C#), SQL Server (T-SQL), and SSIS.
Experience with IIS server management and application deployment.
Familiarity with ITSM tools (e.g., ServiceNow) and enterprise architecture tools (e.g., LeanIX).
Strong understanding of API development, integration patterns, and data workflows.
Knowledge of security practices including certificate management and IAM.
Excellent troubleshooting, documentation, and communication skills.
Ability to work independently and collaboratively in a dynamic environment."

Enable Skills-Based Hiring No

Preferred candidate profile

Immediate joiners can send CV to [email removed]

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