Developer

Skill: ServiceNow Experience: 8+ Years Location: TCS - Mumbai, Delhi, Bangalore, Hyderabad, Pune Job Description

• : Experience as a Mid to Senio

r ServiceNow CMDB and Service Mapping S

• MEHandson Experience in End-to-End CMDB data modelling across multiple organizatio
• nsExperience in ingesting CMDB data from various sources such a

s ServiceNow discovery, Service Graph connectors and Integratio

• nsStrong knowledge o

f CSDM framewo rk with practical experience in data modelling of CMDB aligned to CSDM approa

• chExperience with conductin

g CMDB assessme nt, management policies and propose recommendations and remediation plan to mature CM

• DBProven ability to collaborate with service managers, service owners and various stakeholders to gather non-discoverable information of CMDB and relationshi
• psIn-depth knowledge o

f Service Mappi ng concepts and methodologi

• esExperience with mapping CIs with Services using ServiceNo

w Service Mapping metho ds such a

s Pattern based, Tag based and ML based approac h for different types of applicatio

• nsKnowledge of configuring CMDB workspace, health dashboards, Data management features in CM
• DBExperience with CI Class Manager, CMDB Query builder, Dynamic CI groups and reporting et
• c.Exposure on utilizin

g CMDB data across ITSM, ITOM, and SecOps process

• esExperience with improvin

g CMDB heal th completeness, correctness and complian

• ceHave deep knowledge of the ServiceN

o w platform and administrati

o n Certification s: (Preferr ed)Certified System Administrator (C SA)Certified Implementation Specialist – Data foundations (CMDB and CSDM) – CIS DFCertified Implementation Specialist – Discovery, Service Mapp ing