AT
Desktop Support
AadhyaRaj Technologies LLP · Gurugram · onsite · Posted 49d ago
Not disclosed5–8 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Desktop Lead
IT professional with 5+ years of experience in Desktop Support Leadership, Escalation Handling, and L2/L3 Technical Support. Proven expertise in managing complex technical issues, ensuring timely resolution, and maintaining high customer satisfaction. Skilled in IT Security, Compliance Management, and implementing best practices aligned with organizational and regulatory standards. Adept at leading teams, driving process improvements, and delivering robust solutions in fast-paced environments.
Core Competencies
- Desktop Support Leadership & Team Management
- Incident & Escalation Handling
- L2/L3 Technical Support
- IT Security & Risk Mitigation
- Compliance & Regulatory Adherence
- Process Optimization & Documentation
- Strong Troubleshooting & Problem-Solving Skills
Sourced from foundit
Skills
Incident ManagerDesktop Support