Desktop Support | Gurgaon Sec 74

Profile: Desktop Support Engineer
Job Location: Gurgaon sec 74

Please share your acknowledgement.

Qualification: Graduate (not pursuing or result awaited) or Polytechnique 3 yrs. Diploma

Please Note:

• Rotational Shifts
• No Cab (timings feasible with Metro)
• Should have excellent communication
• No Shift Allowances

Deliverables:

• Provide support to Desktops, Printers, and other peripherals etc. on field.
• On-site support, and support for Remote sites and work-from-home computing
• Diagnosing, verifying, recording and reporting downtime and providing immediate notification for all incidents
• Diagnosing & troubleshooting virus problems that can be fixed using antivirus tool deployed
• Re-installation of the anti-virus packages corrupted or deleted by the users
• Installation / Reinstallation of mail client software on users desktops/Laptops
• Install / configure/update e-mail software at client site.
• Configuration of client's PC
• Day to day troubleshooting activities