{"@context":"https://schema.org","@type":"JobPosting","title":"Desktop Support Engineer","description":"

Roles and Responsibilities :

Provide technical support for desktop-related issues, including hardware troubleshooting and software installation.
Troubleshoot and resolve LAN connectivity issues to ensure optimal network performance.
Configure Outlook email clients and set up printers.
Collaborate with other teams to identify and implement solutions for recurring issues.
Resolve printer troubleshooting issues efficiently.
Ensure all technical issues are resolved promptly and professionally.

Job Requirements :

Possess strong knowledge of desktop troubleshooting, hardware troubleshooting, LAN configuration, and Outlook configuration.
Demonstrate the ability to work independently with minimal supervision while maintaining high customer satisfaction.
Have excellent problem-solving skills and attention to detail.
Exhibit effective communication skills and the ability to collaborate with other teams.
Be able to configure and troubleshoot various software applications.
Maintain accurate records of technical issues and resolutions.

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