Desktop Support Engineer
Artech Infosystems · Delhi · onsite · Posted 11d ago
Not disclosed1–8 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Required Skills:
✅ Desktop & Laptop Troubleshooting
✅ Windows 10/11 Administration
✅ Hardware & Software Installation/Configuration
✅ Active Directory User Management
✅ Outlook & Office 365 Support
✅ Printer, Network & VPN Troubleshooting
✅ Incident Ticket Management
✅ Remote User Support
✅ Basic Networking Knowledge (LAN/WAN, TCP/IP)
Responsibilities:
- Provide L1/L2 technical support to end users.
- Diagnose and resolve hardware, software, and network issues.
- Install, configure, and maintain desktops, laptops, and peripherals.
- Manage user accounts and system access.
- Ensure timely closure of support tickets as per SLA.
- Coordinate with internal teams for issue resolution.
Sourced from foundit
Skills
Incident & Ticket ManagementActive directory user managementWindows 10/11 Administration
About Artech Infosystems
Artech Infosystems
Recruitment
1.0k+
employees
1992
34 years old
Morristown, New Jersey
United States (USA)
₹5.9L PA avg
Avg at Artech Infosystems
About
Offers human capital solutions, specializing in staff augmentation within IT and non-IT sectors, catering to Fortune 500 companies.
Industries
Recruitment
Employee ratings
10 reviews
3.3/ 5
Culture
2.4
Career growth
2.2
Work-life
2.6
Employees rate it well for
Work-Life Balance33Overall Company33
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