BENGALURU · FULLTIME
Desktop Support Engineer
CreditAccess Grameen
Bengaluru · onsite · Posted 7d ago
Sourced from
Undisclosed2–3 yrsfulltimeBengaluru
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Section · 01
About this role
Deputy Manager IT Infra
Job Summary:
Candidate must possess the ability to effectively manage Day to Day operational tasks across a wide range of areas, such as IT Infrastructure, LAN, WAN, Servers, End user Back-up, Recovery, Switches, Access Points, Cloud Storage. By maintaining consistent and quality communication both within the team and End users.
The position is based at CreditAccess Grameen Limited, Regional Office in Bangalore and should be working closely with the internal IT team and All CAGL End Users Vendors.
Broad Roles and Responsibilities:
- Ensure the 24/7/365 availability of all systems, applications, and infrastructure.
- Coordinate with Partners related to ILL MPLS Links, Video Conferencing, updates, and develop processes and procedures that fulfil the support of secure systems.
- Installation, Configuring Troubleshooting Operating System of Windows / Linux /Ubuntu / RHEL based operating systems.
- Participate in anticipating, mitigating, identifying, troubleshooting, and resolving hardware issues on Desktops / Laptop / LAN / WiFi / Printer /Scanner and all IT infra devise in a timely and accurate fashion.
- Experience in Desktop Assembling, Laptop Hardware Trouble shooting Card Level.
- Configuring troubleshooting of printer, scanner LAN related issues reported by users Installation and configuring of wireless Data Cards in users laptops.
- Experience in configuring troubleshooting of MS Outlook all Flavors or any mail Clients(Open Source) Remotely resolving Utility application problems and network problems and mail configurations.
- User group policies creation modification Monitoring of virus issues through Endpoint Protection antivirus. Regular data mail backup of MS outlook (PST .
- Coordinate with other staff, to prioritize and work on continuing to improve existing systems.
- Demonstrate good technical knowledge about IT Infra and business understanding to create superior solutions for end users.
- Configuring the Desktop / Laptops (Windows / Linux /Ubuntu RHEL) setup monitoring the same.
- Advanced Remote Desktop and Terminal Server experience
- Knowledge of Microsoft Windows / RHEL Server in AD LDAP environment.
- Coordinating and Implementing of Monthly Patching of Desktops / Laptops etc (i.e. Windows RHEL)
- Track and input time on tickets.
- Maintaining IT Infra Assets Data using necessary tool.
- Stay current with system information, changes and updates.
- Ability to speak to a non-technical audience about technical problem.
Educational Background Skillset:
- Any graduate/ Diploma in Technical Domain
- 2 to 3 years Managing Desktop / Laptops / Printers / Scanners etc.
- Experience with Performance Tuning and Optimization of Desktops, Laptops etc
- Vendor Management.
- Experience in Mail Client Configuration and Trouble Shooting.
- Experience with backups, restores and recovery models for end users.
- Knowledge of active directory and Ldap setup.
- Good analytical and problem-solving abilities.
- Good clear communication skills in English.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
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Section · 02
Skills
WANTroubleshootingActive DirectoryWirelessMonitoringMS OutlookLANAntivirusMPLSLinux
Section · Company
About CreditAccess Grameen
CreditAccess Grameen
NBFC
19.4k+
employees
1999
27 years old
Bangalore/Bengaluru, Karnataka
India
₹3.8L PA avg
Avg at CreditAccess Grameen
About
CreditAccess Grameen Limited is a leading Indian micro-finance institution headquartered in Bangalore, focused on providing micro-loans to women customers predominantly in Rural Areas in India.
CreditAccess Grameen began its journey in a small village in Karnataka in 1999. It has followed a strategy of a contiguous district-based expansion across regions and, as of September 30,2019 it covered 213 districts in the thirteen states (Karnataka, Maharashtra, Tamil Nadu, Chhattisgarh, Madhya Pradesh, Odisha, Kerala, Goa, Gujarat, Rajasthan, Jharkhand, Bihar and Uttar Pradesh) and one union territory (Puducherry) in India through 887 branches and 7119 loan officers.
Industries
NBFCInternet
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10 reviews
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2.6
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