AHMEDABAD · FULLTIME
Desktop Support Engineer
Progressive Infotech
Ahmedabad · onsite · Posted 41d ago
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Not disclosed2–5 yrsfulltimeAhmedabad
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Section · 01
About this role
- Provide IT support (Single Point of Contact) including desktop related technical assistance via telephone, ticket system, emails, and instant chat messaging tool.
- Co-ordination with engineers and user.
- Providing desk side support for local users and remote assistance for users.
- Monitor, track, and respond to customer satisfaction survey responses.
- Should be good in Windows Support, Outlook Support, Active Directory, DNS, DHCP.
- Should have good knowledge into Hardware Support (Printer, System Assembling and Disassembling)
- OS Troubleshooting, Outlook Troubleshooting and Configuration
- Should have good communication and technical knowledge.
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Section · 02
Skills
Desktop SupportWindows InstallationOS Installation
Section · Company
About Progressive Infotech
Progressive Infotech
IT Services & Consulting
1.0k+
employees
1998
28 years old
Noida, Uttar Pradesh
IN
₹3.6L PA avg
Avg at Progressive Infotech
About
Progressive Infotech offers comprehensive IT transformation and support services, enhancing operational efficiency and ensuring client readiness for market shifts.
Industries
IT Services & ConsultingManagement Consulting
Employee ratings
10 reviews
3.3/ 5
Culture
2.7
Career growth
2.2
Work-life
2.8
Employees rate it well for
Overall Company33Job Security32
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