Desktop Support Engineer

Desktop Support Engineer

Location: Bhiwandi, Maharashtra

Experience: 6 Months – 2 Years

Role Type: Full-Time

CTC upto: 4 lpa

About the Role

We are looking for a Desktop Support Engineer who can keep our technology ecosystem running smoothly — from end-user support and network troubleshooting to server administration, IT security, and infrastructure management.

What You'll Do

1. IT Infrastructure Management

• Manage and maintain servers, storage, network devices, and firewalls.
• Monitor system performance and ensure high availability.
• Support infrastructure upgrades and improvements.

2. Network Administration

• Configure and maintain LAN, WAN, VPN, and Wi-Fi networks.
• Troubleshoot network and connectivity issues.
• Manage switches, routers, and firewall configurations.

3. Server & System Administration

• Manage Windows Server and Active Directory environments.
• Handle user accounts, Group Policies, and access controls.
• Support server backup and disaster recovery activities.

4. IT Security & Compliance

• Implement antivirus, endpoint protection, and IT security controls.
• Monitor system logs and security alerts.
• Support internal IT audits and compliance requirements.

5. IT Asset Management

• Maintain inventory of laptops, desktops, printers, and network devices.
• Track asset allocation, movement, and lifecycle.
• Ensure accurate IT asset records.

6. User Support & Troubleshooting

• Provide L2/L3 technical support to users.
• Troubleshoot hardware, software, email, network, and application issues.
• Coordinate with vendors for hardware/software support.

7. Backup & Disaster Recovery

• Manage data backup systems and recovery procedures.
• Perform regular backup verification.
• Support restoration testing and business continuity activities.

What We're Looking For

• 6 months – 2 years of experience in Desktop Support / IT Infrastructure / System Administration.
• Good knowledge of Windows OS, Active Directory, networking, hardware, and troubleshooting.
• Familiarity with LAN/WAN, VPN, Wi-Fi, switches, routers, and firewalls.
• Basic understanding of backup, antivirus, endpoint security, and IT assets.
• Strong problem-solving and communication skills.

Interested Candidates can share their resume at - [HIDDEN TEXT]