Desktop Support Engineer
Proclink Consulting Services · Mumbai · onsite · Posted 55d ago
About a minute. You'll make an account on the way through.
About this role
Designation: Desktop Support Engineer
Experience: 6 months 1 year
Location: Mumbai
Job Summary
Configuring and troubleshooting Windows 7 & Windows 10 systems
Providing remote assistance to client computers
Knowledge of installing, upgrading, and deploying Windows Server 2012 and related services
Hands-on experience in troubleshooting desktops and laptops
Good understanding of DHCP, DNS, TCP/IP
Troubleshooting network connectivity, network printers, and user access issues
Experience in Outlook configuration and issue resolution
Installation, configuration, and maintenance of printers (LAN & server-based)
Ability to access and troubleshoot remote user systems
Strong capability to handle workload and manage multiple tasks/projects
Excellent communication skills (verbal & written)
Responsibilities and Duties
- Desktop Support
- Desktop Engineering
- End-user troubleshooting and issue resolution
- Ensure smooth IT operations and quick turnaround on issues
- Maintain documentation and follow IT support processes
Key Skills Required
- Desktop Support & Troubleshooting
- Active Directory (User management, access control, GPO basics)
- Windows Server (2012/2016/2019 basic administration)
- Microsoft Office 365 (O365) administration & troubleshooting
- Networking basics (DHCP, DNS, TCP/IP)
- Remote Desktop Support
- Printer configuration & troubleshooting
- Outlook & Email support
- Strong communication and interpersonal skills
Qualifications & Certifications
- Any Graduate
- Preferred Certifications:
- CCNA
- MCSE
Sourced from naukri
Skills
About Proclink Consulting Services
Proclink Consulting Services
Management Consulting
53
employees
Ahmedabad
IN
₹12.2L PA avg
Avg at Proclink Consulting Services
About
About the company:
Procain is a trusted partner for all your Information Security and IT Infrastructure Management Services requirement.
Our Brand Promise
Protecting the Confidentiality, Availability and Integrity of your business.
From putting together various building blocks of your IT infrastructure to create a robust IT architecture and managing it, from assessing risk and compliance to securing your information security, from evaluating your current business IT requirements to optimising and upscaling it we provide a comprehensive range of services that includes consulting, managing and monitoring.
Today, cyber threat keeps pace with the rapidly evolving technology making technology disruption and threat to information security a distinct possibility. This threat puts information security on high priority whether you are starting your business or growing it. We, at Procain, help you identify information security challenges by engaging early and building smart and secure solutions to protect your business interests and guarantee you peace of mind 24/7.
Combined experience of 20+ years + IT domain expertise + in-depth knowledge + a right mix of strategic and tactical levers + customised & complete solutions = Virtual CTO/ CIO at smart cost = peace of mind.
OUR CERTIFICATIONS
Procain Team is ever-evolving with rapidly changing technology and aligned with the clients organizational goals. We are the first choice for a collaborative partnership to optimize enterprises. Our certifications are a testimony to our consistency in quality.
ISO/IEC 27001: Information Security Management
ISO 9001: Quality Management Systems
ISO 20000: Service Management System
Company Website: www.procainconsulting.com
Employee ratings
10 reviews
Culture
4.4
Career growth
3.9
Work-life
4.2
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