desktop support engineer
SUTEK Systems (India) Pvt.Ltd · Not specified · onsite · Posted 59d ago
Not disclosedFresherfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Provide L1/L2 desktop support for end users and resolve incidents within SLA.
Install, configure, and troubleshoot desktops, laptops, printers, and peripheral devices.
Install, upgrade, and maintain Windows operating systems and standard business applications.
Configure and manage network printers and print servers.
Troubleshoot Microsoft Outlook, Skype, VPN (FortiClient), and application-related issues.
Diagnose and resolve LAN, DNS, DHCP, Active Directory, and network connectivity issues using basic networking knowledge.
Create, update, and track incidents, service requests, and changes using ManageEngine Helpdesk.
Coordinate with hardware vendors for warranty claims and hardware issue resolution.
Configure VPN connectivity and provide remote user support.
Support Active Directory user account management and basic Windows Server administration
Maintain IT asset records and ensure timely closure of support tickets.
Deliver technical support while maintaining high customer service standards.
Install, configure, and troubleshoot desktops, laptops, printers, and peripheral devices.
Install, upgrade, and maintain Windows operating systems and standard business applications.
Configure and manage network printers and print servers.
Troubleshoot Microsoft Outlook, Skype, VPN (FortiClient), and application-related issues.
Diagnose and resolve LAN, DNS, DHCP, Active Directory, and network connectivity issues using basic networking knowledge.
Create, update, and track incidents, service requests, and changes using ManageEngine Helpdesk.
Coordinate with hardware vendors for warranty claims and hardware issue resolution.
Configure VPN connectivity and provide remote user support.
Support Active Directory user account management and basic Windows Server administration
Maintain IT asset records and ensure timely closure of support tickets.
Deliver technical support while maintaining high customer service standards.
Sourced from foundit
Skills
Print ServersVPNManageEngine HelpdesklaptopsprintersSkypeWindows Server AdministrationDNSActive DirectoryDHCPBusiness applicationsoutlookLANComputer NetworksWindows Operating SystemsDesktop SupportVPN connectivityFortiClientperipheral devicesNetwork Printers
About SUTEK Systems (India) Pvt.Ltd
SUTEK Systems (India) Pvt.Ltd
Industrial Automation
11
employees
₹4.4L PA avg
Avg at SUTEK Systems (India) Pvt.Ltd
Industries
Industrial Automation
Employee ratings
10 reviews
4.4/ 5
Culture
3.9
Career growth
3.5
Work-life
4.1
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Skill Development45Overall Company44
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