{"@context":"https://schema.org","@type":"JobPosting","title":"Desktop Support Engineer","description":"

Roles and Responsibilities

Provide technical support to end-users for desktop, laptop, printer, Outlook configuration, hardware troubleshooting, LAN troubleshooting, and Microsoft server issues.
Troubleshoot and resolve technical problems related to hardware installation and maintenance of desktops/laptops.
Configure new user accounts on the network and manage existing ones as needed.
Collaborate with other teams to identify root causes of recurring issues and implement solutions.
Document all incidents/requests received from users and follow up until closure.

Desired Candidate Profile

2-4 years of experience in Deskside Support or similar role.
Strong knowledge of Windows operating systems (Windows 7/8/10) and basic networking concepts.
Proficiency in configuring Outlook email clients and managing email settings.
Ability to work independently with minimal supervision while maintaining excellent communication skills.

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