Desktop Support Engineer

Role & responsibilities

Desktop Support Engineer

Location: Secunderabad
Experience: 2+ Years
CTC: 23,000 per month
Joining: Immediate Joiners Preferred
Qualification: B.E. / B.Tech / B.Sc. IT / B.Sc. CS / BCA

Job Responsibilities

• Provide L1/L2 technical support for desktops, laptops, printers, and other IT peripherals.
• Troubleshoot hardware, software, OS, and network-related issues.
• Install, configure, and maintain Windows operating systems and applications.
• Handle user incidents and service requests within defined SLAs.
• Troubleshoot LAN, Wi-Fi, VPN, and other connectivity issues.
• Maintain proper documentation of incidents and resolutions.
• Coordinate with internal IT teams and vendors for issue resolution.

Required Skills

• Good knowledge of Windows OS, MS Office, and desktop troubleshooting.
• Basic knowledge of networking and IT infrastructure.
• Good communication and problem-solving skills.
• Ability to work independently and handle multiple user issues.

Interested candidates can share their updated resume at:
[email removed]

Preferred candidate profile