Desktop Support Engineer
IonIdea Interactive Pvt. Ltd. · Bengaluru · onsite · Posted 69d ago
Undisclosed0–2 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Roles and Responsibilities :
- Provide technical support to end-users for desktop-related issues, including hardware and software troubleshooting.
- Troubleshoot and resolve LAN connectivity issues on Windows operating systems.
- Collaborate with other teams to identify root causes of problems and implement solutions.
- Document resolutions to knowledge base for future reference.
Job Requirements :
- 0-2 years of experience in desktop support or related field.
- Strong communication skills for effective issue escalation when necessary.
- Proficiency in basic networking concepts, including LAN troubleshooting on Windows platforms.
Sourced from naukri
Skills
Desktop SupportLAN TroubleshootingCommunication Skills
About IonIdea
IonIdea Interactive Pvt. Ltd.
Software Product
629
employees
1991
35 years old
Fairfax
United States
₹6L PA avg
Avg at IonIdea
About
IonIdea is a US based software solutions company specialized in Software Services, Outsourcing, Products, Telecom, RPO, Medical Billing, Healthcare and Education
Industries
Software Product
Employee ratings
10 reviews
3.2/ 5
Culture
2.5
Career growth
1.8
Work-life
2.4
Employees rate it well for
Company Culture32Work-Life Balance32
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