Desktop Support Engineer_Pune

Roles and Responsibilities :

• Provide technical support to end-users for hardware and software issues related to laptops, desktops, printers, and other peripherals.
• Troubleshoot and resolve complex technical problems using various diagnostic tools and techniques.
• Install, configure, and maintain operating systems (OS) on Windows-based devices.
• Collaborate with team members to identify root causes of recurring issues and implement solutions.

Job Requirements :

• 2-7 years of experience in desktop support or a related field.
• Strong knowledge of hardware troubleshooting, including laptop repair and printer troubleshooting.
• Proficiency in OS installation, configuration, and maintenance on Windows platforms.