Desktop Support Engineer - L1

• Provide technical support and assistance to employees with desktop-related issues.


• Troubleshoot and resolve hardware and software problems efficiently.


• Install, configure, and maintain desktop computers, laptops, and other computer systems.


• Collaborate with other teams to ensure seamless integration of technology solutions.


• Develop and implement procedures for desktop maintenance and troubleshooting.


• Train and guide junior engineers on desktop support best practices.

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