Desktop Support Engineer (L1)
Work Grid Solutions · Mumbai · onsite · Posted 50d ago
₹2.6L - ₹2.9L PA1–3 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Responsibilities:
* Manage desktop support requests via phone, email & ticketing system
* Troubleshoot Windows OS, AD, VPN, hardware/printer issues
* Document resolutions & close tickets efficiently
Sourced from naukri
Skills
Hardware/Printer TroubleshootingLAN/Wi-Fiticket documentationMarathiActive Directory SupportHindiEnglishL1 SupportDesktop EngineeringTicket ManagementVpn TroubleshootingAD user supportSLA ManagementMicrosoftITIL ProcessWindows 10 11 troubleshooting