DESKTOP SUPPORT ENGINEER L1

• Provide technical support and assistance to employees with desktop-related issues.


• Troubleshoot and resolve hardware and software problems efficiently.


• Install, configure, and maintain desktop computers, laptops, and other computer systems.


• Perform routine maintenance tasks such as backups, updates, and antivirus scans.


• Collaborate with other teams to resolve complex technical issues.


• Document and track incidents and resolutions in the ticketing system.

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