FULLTIME
Desktop Support Engineer 2
TeamLease Services
Not specified · onsite · Posted 26d ago
Sourced from
Undisclosed4–5 yrsfulltimeNot specified
About a minute. You'll make an account on the way through.
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Section · 01
About this role
- Install, Maintain & Troubleshoots required client Software & hardware whether onsite or remotely.
- Handling Tickets & Managing Escalation
- Training to DL1 & new engineers
- Conduct remote troubleshooting.
- Guide user with Simple, Step-by-step instructions
- Direct unresolved issues to the next level of support personal
- Must have extensive VIP & Executives level support experience.
- If necessary, liaise with third-party support and PC equipment vendors.
- Monitoring Day to Day CCTV camera & check backup
- Maintaining IT Inventory records.
- Maintaining all software licenses and ensuring that the Arvind Smart spaces Ltd is following licensing norms. (OEM & Paper Licenses)
- Responding to customer questions regarding operation and malfunctions.
- Works within a team with little supervision as an established systems/product specialist (e.g. detailed knowledge of the configuration of interlinked systems, implementing technical changes, building software regimes and contributing technically to service development) to support end users
Sourced from naukri
Section · 02
Skills
Laptop SupportPrinter SupportDesktop SupportHardware TroubleshootingOS InstallationOutlook Configuration
Section · Company
About TeamLease Services
TeamLease Services
Recruitment
2.3k+
employees
2016
10 years old
Bangalore/Bengaluru, Karnataka
India
About
As India's largest staffing solutions provider, TeamLease continues to formalize the employment needs of all clients and caters to the recruitment demands with tech-enabled onboarding services.
Industries
Recruitment
Employees rate it well for
Salary568Work Environment241Work Culture180Senior Management170Appraisal156
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