{"@context":"https://schema.org","@type":"JobPosting","title":"Desktop Support Eng","description":"

Understanding of Ticket process & SLAs-Incidents/service requests & FCR.

 He/She will be responsible for troubleshooting of desktop, laptop, printer, scanner, etc. and

facilitate in trouble shooting of server or network related issues in coordination of core team /

principle vendors.

 Providing technical support, including identifying problem incidents with their subsequent

resolutions.

 Assembling computers and Maintaining company peripheral desktop and network devices regularly,

including printers and scanners.

 Creating Profiles to users for customizing desktop settings.

 Ensuring functionality of desktop systems throughout departments through frequent evaluations

and routine maintenance.

 Planning and executing routine repairs and system upgrades.

 Making use of helpdesk systems to prioritize work-load and updating queries and calls.

 Installed and configured various applications Software's Like MS Office 2000/XP, MS Projects and

MS outlook for mails access and, Internet Explorer.

 Timely submission of daily, monthly & weekly reports to the respective stakeholders.

 Ensures the compliance by adhering to the standard processes/templates defined for the

department.

","datePosted":"2026-09-02T00:00:00.000Z","validThrough":"2026-11-01T00:00:00.000Z","employmentType":"FULL_TIME","identifier":{"@type":"PropertyValue","name":"myjobb-ai","value":"15361380"},"url":"https://myjobb.ai/jobs/desktop-support-eng/15361380","directApply":false,"hiringOrganization":{"@type":"Organization","name":"Geekay Infotech","logo":"https://static.ambitionbox.com/assets/v2/images/rs:fit:200:200:false:false/aHR0cHM6Ly9tZWRpYS5uYXVrcmkuY29tL21lZGlhL2FiY29tcGxvZ28vZ2Vla2F5LWluZm90ZWNoLmpwZw.webp","sameAs":"http://www.geekayinfotech.com"},"jobLocation":[{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Mumbai","addressRegion":"Maharashtra","addressCountry":"India"}}]}