Desktop Engineer (Thane)

We have excellent opening for the position of Desktop Engineer.

Experience: 1 to 6 Yrs

Job Location: Mumbai (Thane Wagle Estate)

CTC – 29000/-

JD as follows

• Hardware fault diagnosis & isolation on desktops / laptops.
• Installation and OS Support - Repair / Re-Installation or fresh Installation
• Installation and Software Support on Office Automation software, Anti-virus software, Email Client (Outlook), IE, Chrome & other Business Critical Applications
• Knowledge of network cable color coding & cross-cable (crossover) crimping
  Ticketing tool usage
• Network cable crimping and punching
• Provide L1/L2 technical support for desktops, laptops, printers, scanners, and other IT peripherals..
• Perform software installation, configuration, patching, and troubleshooting.
• Manage user accounts, system configurations, and access-related issues.
• Maintain IT assets and update hardware/software inventory.
• Log, track, and resolve incidents through the ticketing tool.

Network Support:

• Troubleshoot LAN/WAN, Wi-Fi, Internet, and network connectivity issues.
• Basic configuration and troubleshooting of switches, routers, access points, and firewalls.
• Perform LAN cable testing, crimping, punching, and patch-panel-related activities.
• Understand IP addressing, TCP/IP, DNS, DHCP, VPN, VLAN, and basic routing/switching concepts.
• Coordinate with ISP and network vendors for connectivity-related issues.
• Monitor network availability and escalate critical issues to the Network/IT team.

About Company

Team Computers is a bridge between business needs and the world of IT solutions. We see ourselves as trusted solutions partner.We understand your needs, Identify-Integrate-Support High quality, affordable IT Solutions in Hardware, Software, Services, Mobility, Analytics and Cloud with Speed, Flexibility and an attitude of Sewa.

Founded in 1987 by Ranjan Chopra, an alumnus of IIT-Kanpur, it has emerged as a leading IT Infrastructure and Information Solution Provider in the last three decades.

With a turnover of 3000+ Cr, having 25+ offices across India and 4,000+ members, we have served 2500+ customers over a span of 36+ years.