Desk Executive
SuperSeva Services Pvt · Bengaluru · onsite · Posted 23d ago
About a minute. You'll make an account on the way through.
About this role
* Handle customer queries and provide clear information about the companys services.
* Understand customer requirements and explain the services appropriately.
* Raise and manage customer tickets using the ticketing tool.
* Track customer tickets and ensure timely resolution.
* Resolve customer issues and provide proper support.
* Coordinate with the relevant internal teams for issue resolution.
* Maintain accurate records of customer interactions and tickets.
* Follow up with customers to ensure satisfactory resolution.Role & responsibilities
Preferred candidate profile
Contact: [phone removed]
Sourced from naukri
Skills
About SuperSeva Services

SuperSeva Services Pvt
IT Services & Consulting
184
employees
2000
26 years old
Bangalore/Bengaluru, Karnataka
India
₹3L PA avg
Avg at SuperSeva Services
₹50K – ₹2.5L PA
This role
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Employee ratings
10 reviews
Culture
3.1
Career growth
2.4
Work-life
3.1
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