Design Services Manager

Binated is hiring for Design Services Manager in Pune!

Role Overview

The Design Services Manager is responsible for managing a team of designers and ensuring high-quality, on-time delivery of design outputs. This role combines production ownership with people leadership, ensuring productivity, quality, and customer satisfaction across daily operations.

Must be willing to work only in night shifts.

Online: Please submit your resume to [HIDDEN TEXT] for faster response times

Job Type: Full-time, Permanent

Walk-In interview available 

Location: Binated -55/2, Ganeshkhind Rd, Jagdishnagar, Sadhu Vasvani Nagar, Aundh, Pune, Maharashtra 411007

Why Join Binated

• Be part of a fast-growing global design operation
• Lead and build a strong design team
• Work with modern tools and automation platforms
• Opportunity to grow into Design Manager roles

Technical Skills

• Strong in at least one of:
• Embroidery digitizing
• Vector artwork
• Mockups & proofing
• Image editing
• Good understanding of production workflows
• Ability to check and correct team output

Key Responsibilities

1. Delivery & Production Management

• Manage day-to-day production for assigned design teams
• Ensure timely completion of assigned deliverables
• Allocate work based on skills, load, and priority
• Meet daily and weekly turnaround time targets

2. Quality Control

• Review and approve work before final delivery
• Ensure outputs meet defined quality standards
• Reduce rework and revision rates
• Coach team members on quality improvements

3. Team Leadership

• Lead, guide, and motivate designers
• Monitor attendance, productivity, and discipline
• Conduct regular feedback and performance discussions
• Support onboarding and training of new team members

4. Process & Workflow Adherence

• Follow defined SOPs and workflows
• Ensure correct job intake and output format
• Escalate risks, delays, or quality issues early
• Support continuous process improvements

5. Client & Internal Coordination

• Coordinate with:
• Quality team
• Production managers
• Account teams
• Automation team (where applicable)
• Support special or high-priority client requests
• Help resolve production issues quickly

6. Reporting & Metrics

• Track and report:
• Daily production volumes
• Turnaround time
• Error and rework cases
• Team utilization
• Share improvement suggestions with management

Key Performance Indicators (KPIs)

• Turnaround time (TAT)
• Quality score / rejection rate
• Productivity per designer
• Team attendance and stability
• SLA adherence

Soft Skills

• Clear communication
• Problem-solving mindset
• Time management
• Patience and people skills
• Ability to work under volume and deadlines

Leadership Traits

• Hands-on and accountable
• Fair and consistent
• Detail-oriented
• Supportive coach
• Calm under pressure

Benefits:

• Leave encashment
• Provident Fund

Supplemental Pay Types:

• Overtime pay
• Shift allowance
• Yearly bonus

Binated does not charge any fee at any stage of the recruitment & selection process. Binated has not authorized any person/agency/partner to collect any fee for recruitment from candidates. If at all you notice the above, please bring it to our attention immediately.