Deputy Unit Manager - Operations and Service
Bajaj Finserv Health · Pune · onsite · Posted 58d ago
About a minute. You'll make an account on the way through.
About this role
Job Purpose
This position is open with Bajaj Finance Ltd.Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organization's policiesAct with Integrity
Duties And Responsibilities
- Responsible for scoping of SOPs from time to time as it gets updated Continuous Interaction with the vendors and timely feedback updation from SME to Vendor Getting the content Sign Off from the subject matter experts until the module goes LIVEo Ensure Sign Off on Story Boards and vendor query resolutiono Timely delivery of Training moduleso Updation of the final Gold Version to the online portalo Continuous Coordination with the LMS team for going LIVE with the module o Getting all the employees enrolled and onboard with the training module Driving and tracking usage on field level Capturing feedback from the end user and passing it to the development team Preparing weekly Status report of the drive with all the stake holders Ensuring corrective steps ae taken as per the response from the field Updation of LIVE training modules for future reference Track and ensure 100% completion of E-modules Support E-module participants in terms of difficulties faced during module completion Review the effectiveness and the relevance of the module based on the process changes and trigger revision to the School of Ops team for refresh module Continuously seek feedback from the participants in terms of the effectiveness of the module and feed it back to the School of Ops team Plan and cascade process changes/Circulars to the branch locations and ensure understanding Plan SMT communications with branches Support SMTs in content development for the monthly/quarterly communicationLeadership Competencies:EntrepreneurshipCustomer FocusResult OrientationAgilityInspirational LeadershipDeveloping Organizational Talent
- MBA with 4-6 years of relevant experience Should possess good communication and inter personal skills with an ability to work in multi-tasking environment High level of integrity and dependability with strong sense of urgency and result orientation Result orientation and problem solving approach Experience on instructional design and content development will be added advantage
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Skills
About Bajaj Finserv Health
Bajaj Finserv Health
Internet
1.0k+
employees
2019
7 years old
Pune, Maharashtra
India
About
Company Overview
Bajaj Finserv Health is a health-tech company providing access to preventive, personalized & affordable healthcare for all. It is an all in one healthcare application where you can get a wide range of healthcare services such as accessing personalized healthcare plans, finding doctor clinics near you, booking appointment, storing your health records, and a lot more. At Bajaj Finserv Health, we are trying to change the way Indians access Healthcare. If you want to tackle hard and interesting problems at scale, and create an impact within an entrepreneurial environment, Join us!
Website: https://bajajfinservhealth.in/
Video links (App video) https://youtu.be/M2QHvaBC_z8
Bajaj Finserv Health Launch https://youtu.be/IrL_GDlCUhQ
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272 reviews
Culture
3.5
Career growth
3.1
Work-life
3.5
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