PUNE · FULLTIME
Deputy Unit Manager - Education Loan
Bajaj Finance
Pune · onsite · Posted 9d ago
Sourced from
Undisclosed3–5 yrsfulltimePune
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Section · 01
About this role
Job Summary
Build scalable capabilities, analytics, governance and technology-enabled process improvements for the Education Loan business.
Responsibilities - Own portfolio MIS, dashboards and management insights.
- Coordinate annual planning, capability roadmaps and transformation initiatives.
- Maintain university, course, country and operating master governance.
- Gather requirements, prepare BRDs/user stories and support testing.
- Monitor production issues, adoption and process bottlenecks.
- Drive automation, API enablement and workflow improvements.
- Run governance forums and maintain project risks, decisions and audit evidence.
- Own assigned portfolio or work queue.
- Coach resources where assigned and manage day-to-day closure.
- Provide structured MIS and improvement inputs.
- Make day-to-day decisions within approved policy, process, budget and delegated authority. Escalate policy deviations, material customer impact, fraud indicators, compliance concerns and unresolved cross-functional dependencies. Numeric sanction, commercial, hiring and budget authorities are to be defined in the approved delegation matrix. Key interactions Internal Sales, Product, Credit/Underwriting, Risk, Operations, RCU/Fraud Control, Collections, Legal, Compliance, Finance, Technology, HR and COE, as relevant. External Students, co-applicants, universities, education consultants, DSAs, verification agencies, valuers, legal partners, technology/service partners and other approved vendors, as relevant.
- Balancing growth, customer experience, turnaround time and portfolio quality.
- Managing incomplete or inconsistent customer, academic, financial and collateral information.
- Coordinating multiple stakeholders and technology/process dependencies across the loan lifecycle.
- Maintaining control discipline during policy, market and process changes.
Graduate or postgraduate. Relevant functional experience; education-finance exposure preferred.
Critical skills and knowledge - Program management
- Analytics and MIS
- Process re-engineering
- BRD and UAT
- Technology coordination
- Governance
- Excel / presentation / business MIS capability appropriate to the role
- High standards of integrity, customer confidentiality and control discipline
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Section · 02
Skills
Customer ExperienceAutomationProgram ManagementProcess re-engineeringportfolio qualityEducation LoanAnalyticsFraud ControlunderwritingoperationsSalesLegalcompliancefinance
Section · Company
About Bajaj Finance
Bajaj Finance
NBFC
64.1k+
employees
1987
39 years old
Pune, Maharashtra
India
About
Bajaj Auto Finance offers Two Wheeler loans, Three Wheeler loans & Quote Loan at low-interest rates.
Industries
NBFCFinancial Services
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