Deputy Nursing Superintendent (Head Nursing, Homecare Division))

Homecare Division at Medanta is expanding rapidly. All of units offers comprehensive homecare services. We are looking for a strong Nursing leader to manage the Nursing Operations and all administrative responsibilities based at Gurgaon (HO). Detailed job requirements below:

Key Responsibilities

1. Nursing Operations

• Lead day-to-day homecare nursing operations across all units (through individual unit level homecare nursing teams), ensuring timely deployment of adequate and qualified nursing staff
• Drive manpower planning, budgeting, recruitment, rostering, reliever planning and workforce productivity.
• Ensure efficient resource utilization, cost control and uninterrupted patient care services.
• Drive induction, clinical trainings, competency assessments and continuous development of nursing teams.
• Monitor operational performance and ensure consistent service delivery across locations.

2. Patient Care & Quality

• Strengthen patient care standards, patient safety and overall patient experience.
• Ensure adherence to clinical protocols, infection control and nursing practices.
• Monitor patient feedback, complaints and incidents, ensuring timely resolution and preventive action.

3. Policies, Processes & Accreditations

• Standardize and streamline nursing policies, processes and SOPs across all units.
• Ensure readiness for applicable accreditations, audits and regulatory requirements.
• Conduct regular audits, identify gaps and drive timely corrective actions.

4. Strategic Initiatives & Service Expansion

• Lead new initiatives to strengthen homecare nursing services and support expansion across locations.
• Introduce best practices, systems and technology to improve operational efficiency and patient outcomes.
• Identify opportunities to optimize manpower costs, improve productivity and strengthen service delivery.

5. Leadership & Performance Management

• Lead and develop nursing teams, supervisors and team leaders across locations.
• Define and review key clinical, operational and workforce performance indicators.
• Collaborate with Clinical, Operations, HR and Finance teams to achieve organizational goals.
• Build a culture of accountability, patient focus and continuous improvement.

Educational Qualifications & Experience

• GNM, B.Sc. Nursing / Post Basic B.Sc. Nursing required; M.Sc. Nursing preferred.
• 15–20 years of relevant experience, including significant experience in nursing operations and team management.
• Experience in homecare, multi-location operations, quality audits and accreditation processes preferred.

Key Personality Traits

• Strong operational leadership and execution skills.
• Patient-centric approach with high integrity.
• Effective manpower planning and problem-solving ability.
• Cost-conscious, organized and result-oriented.
• Proactive, adaptable and accountable.