Deputy Manger After Sales

Role & responsibilities

• Review and made collection plan for the month in line with budget and collection are made to meet/Exceed the Plan.
• Review line wise status of Overdue payment with HQ and region and co-ordinate to take necessary action for realisation of payment.
• Visit Customer location directly or through regional commercial team on all overdue payment to make sure overdue payment are realised.
• Review the AR lines which will become overdue during the current month and follow up to ensure it wont become overdue.
• Co-ordination with all commercial team and get regular updates and support them FOR their requirement to meet the target payment are realised within the NOD period and monthly target.
• No. of days of outstanding reduced to less than 60 days for CS.
• Follow up and realisation of payment of Private and Metro Customer within 60 days and resolve the queries if any raised during payment process.
• Review the execution are made in line with the contract/PO requirement and make sure all contractual requirement of commercial terms & conditions are in line with timely payment realisation.
• Follow up for non collectable are write off and adjustments are made on monthly basis and provision for non collectable are made on time as per process.
• Review all EMD/SD/BG status and are collected back upon completion of order on due date.
• Review with Sales/service team for necessary action for payment realisation.
• Ready to travel to make sure the activities are completed.,
• Should be result oriented and good commercial understanding.
• Performing any other duties which the company may reasonably require.

Overall 8-10 years of relevant experience with 7-8 years of experience in payment collection from railways sector.