Deputy Manager - Workshop

Role & responsibilities

1.Workshop Operations

• Plan, organize, and control daily rebuild workshop activities.
• Ensure timely reconditioning of engines, transmissions, hydraulic pumps, motors, axles, and major aggregates.
• Monitor production planning and achieve monthly and annual production targets.
• Optimize workshop capacity and resource utilization.

2.Quality Management

• Ensure all rebuilt aggregates meet OEM quality standards.
• Implement quality inspection procedures and testing protocols.
• Monitor repeat failure rates and implement corrective actions.
• Conduct root cause analysis (RCA) for major failures.

3.Production & Productivity

• Improve turnaround time (TAT) of rebuilt aggregates.
• Monitor productivity and efficiency of manpower.
• Implement Lean, 5S, Kaizen, and continuous improvement initiatives.
• Develop in-house fixtures and process improvements.

4.Test Bench & Validation

• Manage engine, transmission, and hydraulic component test benches.
• Ensure performance testing before dispatch.
• Validate quality parameters and maintain testing records.

5.Inventory & Warehouse Coordination

• Coordinate with SCM and warehouse for spare parts availability.
• Monitor inventory and failed core management.
• Support kitting, de-kitting, and component revalidation activities.

6.Cost Control

• Monitor workshop operating costs.
• Improve rebuild profitability.
• Reduce warranty and rework costs.
• Control consumable usage and repair expenses.

7.Customer Support

• Support field service teams with technical guidance.
• Handle warranty cases and customer escalations.
• Improve customer satisfaction through timely delivery.
• Insurance claim and settlement revalidation

8.Team Management

• Lead engineers, supervisors, technicians, and contract manpower.
• Conduct technical training and skill development.
• Perform KPI reviews and performance evaluations.

9.Safety & Compliance

• Ensure compliance with EHS policies.
• Maintain Zero Lost Time Injury (LTI).
• Conduct safety audits and toolbox talks.
• Ensure statutory compliance.

10.Workshop Development

• Plan infrastructure expansion and new equipment installation.
• Manage CAPEX projects.
• Coordinate with IT, SCM, Projects, and Facility teams.